The RealReal may not ship your item to California due to state regulations, such as sales tax rules, or issues with specific luxury goods that require additional verification.
Shipping restrictions can often stem from local laws. California has strict regulations around the resale of certain items, especially luxury goods.
Sometimes, The RealReal needs to ensure that items meet these state requirements. This verification process can delay or prevent shipping.
Another reason could be inventory control. If an item is particularly valuable, it may not be shipped to certain locations until it passes additional checks.
Shipping logistics can also play a role. The RealReal may have specific distribution centers that handle items differently based on the destination.
If your order is affected, The RealReal usually notifies customers directly. They provide details on the issue and possible next steps.
Understanding these factors can help manage expectations when shopping with online consignment services.
Why can’t I ship certain items to California?
Some items are restricted due to California’s regulations on luxury goods and resale laws, which may require additional verification before shipping.
What should I do if my item can’t be shipped?
If your item can’t be shipped, The RealReal will usually contact you with details and might suggest alternative options or help with returns.
How can I check shipping restrictions?
You can check shipping restrictions by visiting The RealReal’s website or contacting their customer service for specific inquiries regarding your order.
What types of items are often restricted?
Luxury items, particularly designer handbags, jewelry, and certain apparel, often face restrictions due to state laws or authenticity concerns.
Will I be charged if my item can’t be shipped?
Typically, if an item cannot be shipped, you won’t be charged, or you will be informed about any potential changes to your order status.